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Our service omniac will be discontinued on December 31, 2026. You can find more information here

ConnexionAcheter

Important Notice: omniac Service Discontinuation Effective December 31, 2026

  • Digital Identity

Dear omniac Community,

We are writing to inform you that, following an internal strategic review, we have decided to formally discontinue the omniac service, effective December 31, 2026 (End of Life).

The app will remain fully accessible until this date. After December 31, 2026, the service will be permanently shut down, and access to accounts and the platform will no longer be possible.

We are committed to making this transition as transparent and seamless as possible. Below, you will find details regarding your account, subscription, and data.

What happens to my subscription?

  • Monthly Subscriptions:
    All automatic renewals will be discontinued as of November 30, 2026. Your subscription will remain active until the end of your current billing period and will not renew thereafter.

  • Annual Subscriptions:
    All auto-renewals have already been disabled.

    • Purchased via our website: We will issue a full refund for your most recent annual fee. The amount will be credited back to your original payment method in the coming weeks. No action is required on your part. If your refund has not posted by December 15, 2026, please reach out to our support team.

    • Purchased via App Stores (Apple / Google Play): If you subscribed through the Apple App Store or Google Play Store, we recommend verifying and turning off auto-renewal directly in your store account settings as a precaution. In accordance with platform guidelines, refund eligibility and processing are managed directly by Apple and Google.

How do I receive my refund for an annual subscription?

  • Web purchases: Refunds are processed automatically to your original payment method over the coming weeks. We are providing a full refund of the last annual subscription fee paid. No further action is required from you. Should you not receive your refund by December 15, 2026, please contact our support team.

  • Apple / Google Play purchases: While we initiate the standard refund workflows where applicable, actual processing is governed and executed by the respective stores. For questions regarding your refund status, please contact Apple Support or Google Play Support directly.

    Best regards,

    Your Schwarz Cyber Technologies Team

Frequently Asked Questions (FAQ)

No. All active accounts will be automatically closed at no charge on December 31, 2026. However, if you prefer to delete your account sooner, you may do so at any time directly in the app settings.

We hereby provide formal notice of termination for your account user agreement—as well as your subscription agreement, if applicable—effective December 31, 2026. Please export and back up any data, history, or records you may need prior to this date. Account login will be disabled after December 31, 2026.

Upon decommissioning the service, all stored personal data (including monitored identity credentials and email addresses) will be permanently and irreversibly deleted in compliance with data privacy regulations. This excludes records subject to statutory retention obligations (e.g., tax and commercial compliance requirements). Please ensure any personal history or required logs are saved prior to the shutdown date.

Our support team remains available to assist you through February 28, 2027, at info@omniac.de.